Information We Collect

When you reach out to us for corporate floral arrangements or gift services, we gather information you choose to share. This includes your name, company name, email, phone, delivery addresses, and any specific floral requirements. We also collect payment details during checkout, though transactions are handled securely by our payment partners.

For corporate clients, we might obtain extra business data like company registration, preferred delivery timelines, and budget guidelines to tailor our services.

Our site automatically gathers technical details when you browse, such as your IP address, browser type, device data, and navigation paths. We use this to improve site performance and understand how visitors discover our services.

How We Use Your Information

We primarily use your information to fulfill orders and provide excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also leverage information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

HarborPlumeField respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We handle your personal data with high priority and apply suitable technical and organizational safeguards to guard it. This involves secure storage, encrypted transmissions, and restricted access to personal data inside our organization.

Although we deploy robust security measures, no online transmission method is completely secure. We continually update practices to defend against emerging threats.

Your Privacy Rights

You hold important rights regarding your personal data. Depending on applicable laws, you may be entitled to access, rectify, erase, or limit how your information is used.

To exercise these rights, contact us using the information at the end of this policy. We will respond within a reasonable timeframe as mandated by applicable law.

Data Retention

We keep personal data only as long as needed to deliver our services and comply with legal obligations. Retention durations vary by data type and purpose of collection.

Cookies and Website Tracking

We employ cookies and comparable technologies to enhance your browsing experience and gain insights into how people explore our site. Cookies enable us to recall your preferences and assess site performance.

You can manage cookie options via your browser settings. Note that turning off certain cookies might impact how the site works. For more details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to external websites or services. This privacy policy covers only HarborPlumeField and this site. We are not accountable for the privacy conduct of third-party sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or applicable laws. When material changes occur, we will refresh the "Last Updated" timestamp at the top of this policy.

Please take a moment to review this policy periodically so you stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we process your information, please reach out to us.